Know your rights - get a FULL refund
Have you ever been charged the wrong price for an item at the check out? Most of us have and sometimes we don’t even notice until we get back home. Let me offer you a strategy that will make you feel good about them incorrectly charging you. You see if you notice the wrong price being scanned and bring it to the staff members attention they will simply get a price check. Then you have to wait for that to happen whilst irritating the customers in line behind you. May I suggest that you let the transaction go through, pay the incorrect price, then simply go to the customer service counter and show them the item and your receipt and they HAVE to give you a FULL refund. Not a price difference on the item but a full refund! Work the system, profit from their mistakes and smile while you rip them off for a change. My sister recently purchased an item from K-Mart which had a mark down price of $125 however it scanned at $250. If that happened to me I would have paid then walked right up to the customer service desk for a full refund and walked off happy as Larry with my FREE item. However, she is not me so she pointed out the price reduction tag to the attendant who then changed the price on the register. What would you have done?
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Yeah, I stumbled across this by mistake at Chrstmas time….I paid
$28.97 for a DVD which had been marked down to $12.00. As I had only bought a few items, I thought that it was a bit expensive, so I checked the docket, and took it to the service desk….Got the DVD for nada!!! I also found, a couple of weeks later, a pack of smoked salmon was wrongly priced…and again got it for nicks.
I remember many years ago when this policy came into practice. The big supermarket chains actually advertised the fact. But it seemed to quickly disappear from the TV screen….because they had an unprecedented influx of very happy shoppers getting their purchases free!! I had forgotten all about this nice little sweetener until my DVD purchase!
We should hold a competition to see who can find the best “freebies”!